Privacy Policy

1. Who we are

TrustKey Nigeria ("TrustKey", "we", "us") is a property advisory and agency assisting buyers abroad and in Nigeria with Abuja property. For any privacy question, use the contact channels published on this site.

2. Information we collect

We collect information you give us directly through the forms on this site or through WhatsApp: your name, email address, WhatsApp or telephone number, country of residence, indicative budget and timeline, the property or location you are asking about, and the content of your messages. We also collect limited technical information automatically, such as the pages you visit and the approximate device and browser used.

3. Why we use it

• To respond to your enquiry and provide the advisory service you requested.
• To send the buyer checklist and any resources you asked for.
• To coordinate property information and introductions you requested.
• To meet legal, anti-money-laundering and record-keeping obligations.
• To improve the website and understand which content is useful.

4. Legal basis

Where the UK GDPR or EU GDPR applies to you, we process your data on the basis of your consent (for marketing messages), the performance of a contract or steps taken at your request prior to a contract (for enquiries and advisory work), and our legitimate interests in operating and improving the service. In Nigeria, we process personal data in accordance with the Nigeria Data Protection Act.

5. Marketing

If you download the checklist, we may send occasional market notes about Abuja property. Every message includes an unsubscribe option and you may opt out at any time by replying to any message or contacting us.

6. Sharing your information

We share your information only where necessary: with our vetted partner agents and independent legal advisers in Abuja who carry out verification work on your instruction, with the payment professionals your lawyer instructs where a transaction proceeds, with service providers who host this website and our database, and where required by law. We do not sell your personal data to anyone.

7. International transfers

Because we work with partners and service providers in more than one country, your data may be transferred outside your country of residence. Where required, we put appropriate safeguards in place for such transfers.

8. Retention

We keep enquiry records for as long as needed to serve you, and for up to six years after our last interaction where required for legal, tax or anti-money-laundering purposes. After that, records are deleted or anonymised.

9. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict, or object to our processing of your personal data, to withdraw consent, and to request a copy in a portable format. To exercise any right, contact us using the details above. You also have the right to complain to your local data protection authority.

10. Security

Data submitted through this website is transmitted over an encrypted connection and stored in an access-controlled database. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your information.

11. Cookies and analytics

This site uses only the storage strictly necessary for it to function, plus basic, non-identifying usage measurement so we can see which pages are useful. We do not run advertising trackers on this site.

12. Changes

We may update this policy. The date at the top of this page shows when it was last revised.